Refund Policy
Effective Date: August 2026
Thank you for your interest in The Story Gap™.
Because our products are delivered as digital downloads, all sales are final. Once a purchase has been completed, we are unable to offer refunds, returns, or exchanges.
If you experience a technical problem with your purchase—such as difficulty accessing or downloading your files—please contact us, and we will work with you to resolve the issue as quickly as possible.
If you believe you were charged in error, please contact us promptly so we can review the situation.
Questions regarding your purchase may be directed to: