Privacy Policy

Effective Date: August 2026

At The Story Gap™, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

We may collect information that you voluntarily provide, including:

  • Your name

  • Your email address

  • Billing information when you make a purchase

  • Information you submit through contact forms or newsletter sign-ups

Payment information is processed securely by our payment provider and is not stored by MindBalance LLC.

Information We Collect

Information you provide may be used to:

  • Process purchases

  • Deliver digital products

  • Respond to inquiries

  • Send requested emails or newsletters

  • Improve the website and user experience

We do not sell your personal information.

How We Use Your Information

This website may use trusted third-party services, including:

  • Squarespace (website hosting)

  • Stripe (payment processing)

  • Google Workspace (email communications)

These providers have their own privacy policies governing how they process information.

Third-Party Services

This website may use cookies or similar technologies to improve website functionality and understand general website usage.

You can manage cookies through your browser settings.

Cookies and Analytics

If you choose to subscribe to updates, you may receive occasional emails about The Story Gap, new case files, or related content.

You may unsubscribe at any time using the unsubscribe link included in those emails.

Email Communications

Reasonable measures are taken to protect the information you provide. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Security

This website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Children’s Privacy

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date.

Changes to This Policy

If you have questions regarding this Privacy Policy, please contact:

MindBalance LLC
hello@thestorygap.org

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